Terms of Service

Effective Date: 8/12/2026

These Terms of Service ("Terms") govern your use of the services and communications provided by Total Air Solutions ("Total Air Solutions," "we," "us," or "our").

By requesting or using our services, contacting us, or participating in our communication programs, you agree to these Terms.

1. About Total Air Solutions

Total Air Solutions provides residential and commercial HVAC services, including heating, air conditioning, installation, repair, maintenance, diagnostics, and related services.

2. Customer Communications

When you contact Total Air Solutions or request our services, you may receive communications related to your request or customer relationship.

These communications may include:

Appointment confirmations
Appointment reminders
Scheduling information
Technician arrival notifications
Service updates
Estimate and quote communications
Invoice and payment communications
Customer service communications
Follow-up communications
Other messages reasonably necessary to provide or manage our services

Where applicable and permitted by law, customers may also receive promotional or marketing communications.

3. SMS Messaging Program

Our SMS messaging program is operated under the Total Air Solutions name.

By providing your telephone number and consenting to receive applicable text messages, you agree that Total Air Solutions and its authorized service providers may send text messages related to your service requests, appointments, account, customer support, and other applicable communications.

Message frequency varies based on your interactions with Total Air Solutions and the services you request.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing goods or services from Total Air Solutions.

4. Opting Out of Text Messages

You may stop receiving text messages from Total Air Solutions at any time by replying STOP to a text message from us.

After you send STOP, you may receive a confirmation message and will no longer receive applicable SMS messages unless you subsequently provide consent to receive them again.

You may also contact Total Air Solutions directly if you need assistance with your communications.

5. Help and Customer Support

For assistance regarding our SMS messaging program or your communications with Total Air Solutions, you may:

Reply HELP to a text message when supported; or
Contact Total Air Solutions directly using the contact information below.

Phone: [Insert Company Phone Number]
Email: [Insert Company Email Address]

6. Privacy

Your privacy is important to us.

Information collected through our website, service requests, telephone communications, text messaging, and other interactions with Total Air Solutions is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, protect, and share personal information.

7. Service Requests and Appointments

Submitting a request for service does not guarantee availability, scheduling, pricing, or completion of services.

Service availability, appointment times, estimates, quotes, and pricing are subject to confirmation by Total Air Solutions.

Any specific terms applicable to an individual estimate, proposal, quote, work authorization, service agreement, invoice, or contract will govern that transaction where applicable.

8. Website and Online Services

We make reasonable efforts to maintain accurate and available information through our website and online services. However, we do not guarantee that website content will always be complete, accurate, current, uninterrupted, or error-free.

9. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, communications programs, technology, or applicable laws.

When we make changes, we will update the Effective Date shown at the top of these Terms.

10. Contact Information

Questions regarding these Terms of Service may be directed to:

Total Air Solutions
Phone: (254) 239-0516
Email: info@totalairsolutions.ac

Last Updated: 8/12/2026